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Justice at Home Research Project 

An exploration of family violence victims/survivors’ experience of remote hearings for family violence intervention orders 

 

 

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Funded by the Victorian Legal Services Board + Commissioner, the Justice at Home Research Project explored the user experience of family violence applicants, evaluating the perceived benefits and constraints arising from the use of remote technology and any impacts it has upon safety, validation, participation, support needs and awareness of next steps.

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Since the COVID lockdowns of 2020/2021, Victorian courts have increasingly been using remote technology to hear matters, including family violence intervention orders. While some victims/survivors and practitioners reported benefits from having family violence intervention order hearings heard remotely via Webex (such as reduced trauma and improved accessibility), research participants reported a range of concerning process and safety issues, showing that implementation of the reform has been poor.

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Read the full Research Report and the Findings and Recommendations below. For further information, please contact Tania McKenna at tmckenna@northernclc.org.au.

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An read about the sister project, the Barriers to Access Research Project, here.  

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